Scope
This policy applies to Vocalia Pro and Creator subscriptions, a service provided by Felipe Mancilla Zúñiga. The free account has no charges. Contact: support@tryvocalia.com.
7-day trial
Eligible trials are offered only on monthly plans and require a payment method. Cancel before the trial ends to avoid the first charge. Otherwise, the monthly amount shown at checkout will be charged and the subscription will renew monthly. Annual plans do not include a trial.
Cancelling a subscription
Manage cancellation from your profile or the portal linked in your Lemon Squeezy receipt. Cancelling prevents future renewals and is not the same as requesting a refund. Access continues until the end of the purchased period, unless a refund or another applicable reason results in its termination.
Requesting a refund
Write to support@tryvocalia.com with your purchase email, receipt reference, date, and a description of the issue. We review duplicate charges, billing errors, and technical issues preventing use of purchased features individually. Do not send passwords or full card details. We do not offer an additional commercial guarantee of automatic refunds.
Purchases handled by Lemon Squeezy
Lemon Squeezy processes purchases and approved refunds. You can contact their support from your purchase receipt. Lemon Squeezy reserves the right to issue refunds within 60 days of purchase to prevent disputes; this is not an automatic money-back guarantee and does not limit your statutory rights. We will explain how a refund affects your access.
Statutory rights
This policy does not exclude mandatory withdrawal rights or remedies for defective service where applicable. Requests covered by these rights do not depend on Vocalia's discretion. Mandatory terms and the protection applicable to the buyer take precedence.